My Social Network

September 12th, 2009

I am constantly being asked to join a “Mafia Family”.  I regularly get invited to “Link into” someone’s network.  And I know that “My Face and My Space” has been accepted as friend and network resource from old classmates at PS 104 to contacts of current Governors and past Presidents of the US.

Am I really popular?  I don’t think so.  Might I insightfully provide wisdom that will lead to a lottery’s monetary value of wealth? As the “Magic 8 Ball” would say, “It is very unlikely.”  What is it that has made my personal and business contacts so tied, enthralled, and eagerly awaiting our next “BBM” communication?  And isn’t it incredible I can “Tweet” from anywhere on the planet to my 1500 or so followers?

I’m willing to accept the demise of the once revolutionary facsimile (fax) machine.  Remember the good old days when rolls of received faxes would greet you in the morning?  You’d take great care to try and straighten out the pages before copying them on the copy machine.  Then you’d distribute the pages to their intended recipients, after reading the details that began with the phrase, “please treat as private and confidential.”

As some of you know, I’ve been in the recruiting business since 1986.  My primary email address is headhunter@aol.com, and I send and receive my Tweets at http://twitter.com/recruiter . Both of those monikers are the result of luck, a relatively logical/simple mind, and the prodding of a longtime friend/business mentor, John Ammirati.  Back in 1992 John pushed me onto the Internet, and AOL when we shared suite space in an office building in Bayside, NY.  Earlier this year, (John now a high powered real estate executive on Long Island) insisted I become familiar with the social networking world, in particular Twitter.com and Linkedin.com sites.

Seldom through my own initiative, and often with the requisite level of learner’s frustration, I have arrived kicking and complaining to the world of social/business networking, and personal/business texting.  With a bag full of faults I state unequivocally that my success as a recruiter for the past 20+ years stems mostly from my ability to “give good phone.”

I sit here in my office uncomfortably clinging to the notion that my professional life will never see the day when dialing the 10 numbers and hearing a computer spew out the dulcet command, “press 1 for sales, 2 for service, 3 for accounts payable, 4 for technical support, etc., etc., etc.” will be replaced by a palm sized device that knows preemptively what words I’m texting, and who the message is going to; without me every having a chance to hear a real human voice on the receiving end.

If I say something witty to a customer I want to actually hear her LOL.  If I make a bad mistake in scheduling a job seeker to see my client, I want to speak with the client and explain my error.  I do not want to simple profess OMG. 

Yes, I admit I get a kick when I’m mentioned as a #FF, and I receive a note that says my most recent Blog really hit a cord.  I give thx everyday for so many of the wonderful aspects of my life.  Many of those feelings I express @someone so everyone can share something positive.  However, sometimes things I want to express are a tad racy or off color so I’ve learned to only communicate those feeling via
D someone that is following me. 

Often times I read stuff from the Gen X and millennials that are directing us to an exciting new world, and frankly I LMAO. Often times I bemoan the fact that these feeling must be expressed in 140 or less.

I tell the “boomers” many of whom have been hardest hit by the soon to end recession that entering the world of social networking and communication only seems scary from the outside.  Once inside, you find that it is the “arrived reality” of much of our world.  It is not only a business necessity, but for many of us over 40++ a parental necessity if we value communicating with our kids.

Is It A Job Opportunity or Equity?

July 11th, 2009

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In my search firm we just received a great assignment.  A business owner with an unusual profile for my recruiting niche asked us to find a General Manager for one of his businesses.  Joe has several businesses that he operates throughout the automotive world, and given that these half dozen or so entities are spread up and down the east coast, he cannot be on premises every day, in every location.

The basic candidate profile that he explained was fairly predictable; highly experienced in operating this particular type of automotive business, an understanding of managing assets and controlling expenses, the ability to enhance the performance of the employees, and a level of understanding and creativity when it comes to digitally marketing the company’s products and services.

This all sounds pretty simple I guess?  Probably not, or else “very smart” Joe would have just tossed an ad on Monster or Careerbuilder and waited for the anxious minions to contact him directly. Joe wants me to find him a future business partner.  The operative word in that sentence is FUTURE!

Joe rightly understands that when senior management has a vested interested in the overall success of an enterprise, they are more likely to put forth the strongest effort to see the business succeed.  However, what makes Joe’s want for a “partner” a smart plan, as opposed to the more typical “empty promise”, or “carrot”, is that Joe sees the partnership/equity part of the position as a 24 to 36 month evaluation.

Over the first 24 to 36 months that Joe’s new General Manager will be working for him, Joe is going to get to know his new employee from every perspective possible.  In turn, Joe’s new General Manager is going to learn all about Joe’s warts, his foibles, and his enormous capacity for caring about his employees.

For two to three years Joe is planning on compensating his soon to be found General Manager at or above industry norm. Joe’s plan is to allow is new employee to stumble and pick him/herself back up.  He wants to see his new General Manager lead a team, and improve the overall profitability of the business.  How will the new General Manager react to the inevitable pitfalls and potholes that will undoubtedly arise?

Only after both sides of the hiring equation have been through “business battle” can they both know if a “partnership” is viable.  In handling this search assignment it would be very easy to aggressively market the equity opportunity as the primary reason for a candidate to look at this position.

In fact, my approach is going to be exactly the opposite.
I’m going to introduce Joe to the most highly skilled and qualified candidates for the position.  The decision on the ideal candidate will be made before any conversation regarding potential equity is broached.

When Joe’s new General Manager is hired, and all the” I’s and T’s” are crossed, we will sweeten the deal with this added incentive.  The right candidate for this position will intuitively know that if goals are accomplished, the sky is the limit.

The next time someone offers you an interview, or an opportunity, with the “big prize” being an equity stake in the business, ask yourself these questions, “Why would someone I hardly know want to have me as a partner?” “Why would I want to put my money at risk with someone I hardly know?” “If I own less than 50% of the enterprise, how much control will I really have?” (The answer to that question is ZERO); “Does the company looking to hire me need me as a partner for my money or my expertise?”  If the answer to that question is for your expertise, than the equity should be based on you providing that knowledge and “sweat equity”.  If the answer is that the company needs your money, well then, I think you should proceed very, very cautiously.

Partnerships are perhaps the trickiest part of a business relationship.  Partnerships born out of trust and mutual respect can be successful for generations.  Beware of a recruiter, hiring manager, or entrepreneur offering immediate equity based upon a series of one hour meetings.  Work together for a defined period of time before any money or contractual agreement changes hands.

Understand that there should be a mutual need and advantage to form the partnership.  If the proposed partnership doesn’t serve all parties equally, it is doomed.  If your end of the partnership is going to be less than 50%, understand you will always have your investment at risk as the “junior” or “minority” partner.

If there’s a job to be filled, get the job and exceed your new employer’s expectations.  9 times out of 10 the results, whether it turns into equity or simply a wonderfully long tenure will likely be rewarding to all parties concerned.

“Change is good, but please plan first”

May 14th, 2009

my-picture-resized-for-web-323091“Change” is good, but plan first…

As Barack Obama proved, “Change” is good.  Change in government, change in habits (preferably bad habits), and of course CHANGE IN CAREER.

Through email, social network, or the trusted old telephone, each day I’m implored by job seekers to help them get out of their current career path and into something “new”.

“Russell” can’t stand the retail automobile business anymore.  After 20 some odd years he’s decided he’s had enough.  Russell’s earned in excess of 100K a year for over 10 years in a row.  In order to earn that income, he’s had to tolerate extraordinarily long retail hours, often times 55+ hours a week.  He works in a highly pressurized environment, where personal performance is judged, week to week, month to month, and quarter to quarter.  In our current economic climate, the pressure has been turned up several notches, and the ability to generate 100+ in income has become increasingly difficult.

Russell’s personal snapshot reads as follows: 42 years old married with three children, ages ranging from 7-12 years old.  Russell and his wife own a home in Central New Jersey, and their taxes and mortgage are approximately $3500 per month.  Russell’s wife works 25-30 hours per week, and earns approximately 25-30k per year.  The family has their medical coverage through Russell’s employer.

Russell and his family are the typical profile of a job seeker in his/her prime, frustrated by their career direction, yet feeling closed in by the tight job market, and family obligations.  Russell feels that if he doesn’t make a career change soon he’ll be past his prime and viewed less desirable by subsequent employers.  What should Russell do, what opportunities should he explore, how can he go about redirecting his career, and not jeopardizing his family’s financial stability?

First, the upside in Russell’s case is he’s decided to change career paths while he’s still employed.  The old recruiter adage says, “its’ always easier to search for a new job while you are still working”.  Your entire thought process is clearer; your personal logic and common sense perception is on a higher level when you are employed. Russell and his family can sit together and map out a reasonable plan of attack, and come to a rationale consensus.

Most critical in committing to a career change is to come to a precise plan on what about your career do you want to change most.  Too often when candidates such as Russell call me wanting to change careers the only thing they are certain about is that they want change… hey, not to make this a political discussion, but wasn’t that thinking what brought us the junior Senator from Illinois as our current President?

Do you want to leave you current industry?
Are there other opportunities within your industry that could be explored?
What are your strengths as an employee?
What industries are you interested in outside your current field?
Can you/your family afford a noticeable reduction in your income?
When you’re not working, what do you like to do? Fishing, golfing, tinkering around the house, exploring cyberspace, follow the stock market (why would you want to do that?)
Can you consider relocating in order to follow your dream?
Is your family prepared to follow your dream with you immediately?
How long can you afford to go without generating any income?
Have you considered becoming your own boss?
Are you technically trained in any area?
How broad an educational background do you possess?
Have you funded your children’s college education?
Is your family willing to downsize in terms of your residence, and lifestyle, in order to pursue this new career path?
Exactly what aspects of your current/most recent job make it unbearable?
Are you willing, and able to return to school to obtain specific career training or certification to pursue your new career path?
Be brutally honest, how is your physical and emotional health? Are you more than 20 pounds overweight?  Do you have trouble sleeping through the night?  Are you easily angered or agitated?

The answer to these and other personally introspective questions will allow you to make the decision to change careers, or simply search for a better position within your current industry.  So what happened to Russell?

It turns out that Russell really likes being around cars.  Like so many people that get involved in the auto industry, they have a passion for many different types of automobiles.  When new models come out each year, they get all juiced up and excited.  So, Russell decided he wanted to stay in the industry.  His real “burnout quotient” was working in the retail environment.

Russell and his family decided that they were prepared to relocate outside the NY/NJ Metro market, and dramatically alter their lifestyle.  By being open to this type of change, Russell was able to consider positions that offered a lower compensation opportunity, but for Russell a better “quality of life”.

Russell pursued positions in the automotive aftermarket, and accepted a position in aftermarket parts sales.  As a District Manager for a “Program Distribution” company Russell covers a territory ranging through several Mid-Atlantic States.  His family moved with him immediately to a town just outside Richmond, Virginia, and they’ve started a new chapter in their lives.

In his first year with his new employer, Russell will earn between 75 – 90k.  He is generally able to get back home on a nightly basis two or three weeks a month, with the fourth week requiring three to four nights on the road.  Russell’s work day begins at 9:00 AM and he’s generally headed home by 5:30-6:00 PM.

My advice is to plan carefully.  Be honest with yourself, and your family.  Research your plan through your personal and business network.  If at all possible, make the decision to change career paths while you are still employed.  Lastly, give yourself as broad a canvas of choices as your personal analysis will allow.

I look forward to speaking with you across the keyboard.

Jack

“I Can Still Do That”

May 5th, 2009

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I’m Changing Points

I was all set to write about people seeking new career direction. “I Want Out” will certainly be a blog in the days to come, a rant about how job seekers are clamoring to leave their selected fields of endeavor and searching for a “safe haven” in which to land their professional behinds.

The aforementioned piece would’ve been ready for posting had I not received a call from an elementary school buddy of mine, Danny Schneider. He’s an enormously modest, successful, attorney/entrepreneur (I know this cause I Googled him), and as we are all pretty much grownups now, everyone refers to him as “Dan”.

Danny and I reconnected a couple of weeks ago through the miraculous world of SN (Social Networking). Before this reconnect, I last saw Danny about five years ago during a camp visiting day up in the Woodstock, NY area, where my kids and Danny’s nephew attend summer camp. You know when you see someone in an environment that “they don’t belong in”; you have a hard time recognizing that it’s that person? Well, that’s how it was when I saw Danny that summer afternoon up in Woodstock.

Anyway, Danny and I have been catching up on old times the last few weeks, and as it turns out he’s put together an incredible non-profit organization called “I Can Still Do That” http://icanstilldothat.org . Danny and his advisory board have created a platform by which business people, professionals from all walks of life, artists, etc… are going to offer mentoring, strategic coaching, and simple life support for anyone adversely affected by the recession.

With a palpable energy, and the same youthful excitement that made Danny a Far Rockaway High School “personality”, “I Can Still Do That” has set out to offer a grass roots, one-on-one support system for job seekers in distress.

You know it’s so funny when I think back on the lives Danny and I had in Far Rockaway. There couldn’t have been a more middle class lifestyle anywhere in the five boroughs. I may be over evaluating our parent’s property values, as the City of New York saw fit to build miles and miles of low income housing, and State run nursing homes along 15 miles of pristine Atlantic Ocean beach front.

But I make this point because growing up in the Rockaway’s in the 60’s and 70’s as Danny and I did, you had two indisputable feelings about your life. First, you were the richest, luckiest kid in the world, because you could walk to the beach by yourself. Second, if you needed anything, no matter where you were on the peninsula, there was someone that knew you, or they knew someone in your family, and they would make sure you got what you needed, and were taken care of.

That’s why it is not surprising that Danny created “I Can Still Do That”. It is not surprising that he’s made himself a professional and familial success, and that he has the drive to offer support, assistance, and guidance to “Virtual Contacts”, and everyone he’s met along his life’s journey. Sincerely, that’s the way we lived on the Rockaway peninsula.

Danny is interested in the Live Webinar series my company Allow Me To Introduce Myself, Inc. www.allowmetointroducemyself.com is producing. The series offers job seekers a variety of strategies, and basic approaches on how to look for a new career direction. I’m going to do everything I can to incorporate the webinar series into Danny’s non-profit organizational model. Not because I’m this enormously modest, successful professional/entrepreneur, but because coming from where Danny and I grew up, you understood about loyalty and connection to your neighbor. You knew when the family down the block was having a tough time, and you always invited them over for a barbeque.

The sister organization to “I Can Still Do That” is “First Monday’s” http://www.firstmondays.com . These two social networking groups are easy access points of entry for anyone involved in a career search, and in need of an unbiased, helpful ear.

When you see Danny schmoozing around at these social networking events, talking everyone up, and looking very “Manhattan” in his nappy attire, remember that if he had to take off his shoes, white sand would fall out.

If you are searching for career guidance, professional direction, or can offer your life experience to people in transition, please feel free to reach out to “I Can Still Do That” http://icanstilldothat.org . Here’s hoping that everyone lands safely on shore.

Lights, Camera, Action

April 30th, 2009

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Did you know going on an interview is a performance?  Many people I speak with really dislike the idea of having to “sell them self” to a potential new employer.  They’ll say, “I don’t like to brag”, “I don’t see that as being so spectacular”, “It’s just my job, it’s no big deal”, or the worst is,”Oh yea, I do that, doesn’t everyone?”

People listen up; you need to start speaking up about yourself when you go on an interview.  Let me be specific in the areas you should focus on:

Energy:
Over the past two months of listening to clients give a review/debriefing of an interview one of the most often refrained comments is, “the candidate new his stuff, but he basically put me to sleep.  I can’t see him getting people excited about being at work.” 

This is a loud SHOUT OUT to all job seekers, when you are across the desk from any hiring authority; it is your responsibility to bring energy, electricity, a positive vibe to the conversation.  You need to remember that the interviewer is probably going to conduct multiple interviews that day.  What is going to make you stand out from the other job seekers?  If you are monotone in your speech delivery, if you are slumped in your chair, or if heaven forbid you yawn during the interview, you might as well go straight to the Unemployment Website, because you are not going to be offered that job.

Prior to the start of most interviews the interviewer will ask an almost rhetorical question like, “How are you?”  “How was your trip?”  Don’t look at these as “throw away” questions, and certainly do not assume it’s time to complain about the flight or traffic.  Make sure you answer in a positive tone.

Example: How are you? Ans. “I feel great.  I got up extra early this morning, and made sure I got my workout in.  I’m very excited to meet you, and I’m looking forward to discussing opportunities available at your firm.”
Ans. “I actually flew in last night.  I wanted to make certain I got a good night sleep, and there wouldn’t be any travel hang-ups with the airlines.”
Guy’s, if the interview, and job are important to you, you have an opportunity early on in the process to make the interviewer aware of your commitment.  Keep your attitude upbeat, and positive.  Your energy level and body language will give off signals to the interviewer.  The signal you want to transmit is I’ll run through a brick wall if I have to, but nothing is going to stop me from accomplishing my goal.

Have A Plan:
Regardless of the position you are interviewing for, you should go into the interview with a well rehearsed, or even a written plan on how you would approach a new position.  Consider it a good bet that the interviewer will ask you, or will at least be thinking, “what would you do in the first 30-60 days of being the new manager?”

Be prepared to give an outline, albeit probably generic in nature on how you would approach this new opportunity. Obviously, if you are truly interested in this new position you would have given thought to how you would initial approach your new challenge.

If you have the chance to put forth some ideas, make sure to accentuate the actionable steps, and balance those initiatives with a reasonable level of analysis.

Example:
In my first 30 days on the job as Sales Manager I want to insure that we are handling all of our sales opportunities properly.  I will speak one-on-one with all members of the sales team, and give them an opportunity to share with me their thoughts about the department, and how they see their role in the sales process.  My goal is to adapt several of the successful sales matrixes I’ve previously worked with, and utilize your company’s internal processes to bring together the best possible sales performance.

I will be formulating well defined sales objectives along with individual strategic plans on how to meet those sales objectives.  Sales goals and incentives have always proven to be most successful when the parameters are properly communicated, and monitored on a daily, weekly, and finally a monthly basis. This is a thumbnail sketch of how I will build a strong, cohesive sales team, ready to add market share, and net profit to the company’s bottom line.

Passion for the industry:
I don’t care if you are involved in sales, operations, or accounting; if you do not show a passion, and knowledge for the industry you are unlikely to be hired for the job.  Even if you are interviewing in an industry outside of your primary experience, you should take the time to make yourself intimately knowledgeable about new industry developments and trends.

Remember when you attended college and you’d be amazed at how passionate a professor could be about French Impressionist art.  Well, if that professor was truly passionate about his/her subject matter, they had a better chance of keeping you interested in the class.

The same thing holds true for an interview.  I you as a candidate are not excited about the industry, the company, and the opportunity, then don’t waste everyone’s time.  No matter how striking a pose you make, you are not going to get hired, and if by some chance you are hired, you will not last too long.

American Idol:
When you are on an interview, try to think of the TV show, “American Idol”. Week after week, and performance after performance, the contestants on that show have to sell themselves to the audience and the judges.   If an American Idol contestant decides to “take a performance off”, or are deemed as being “forgettable” by the judges, it is very possible that they are voted off the show.

It is the same process when you go on an interview.  Either you are determined to give a memorable performance, or you are satisfied just going through the motions.  If you are not prepared to bring your best performance on the interview, be prepared to be voted off the show.

I Just Want Someone to Call Me

April 23rd, 2009

my-picture-resized-for-web-323094I want someone to call me.  How can I email 100’s of resumes and get no response. I have my resume posted on every job board imaginable and receive only junk mail or SPAM in return.  Moreover I have six different versions of my resume and not a single one of them is getting a response.  What is going on?

I hear different versions of this lament from job seekers every day.  Talented professionals, industry vagabonds, and everything in between sing the same refrain, “What am I doing wrong?”  In many instances the answer is you are not doing anything wrong.  The numbers are just enormously stacked against you.  I was on the phone with a sales person from Careerbuilder.com yesterday, and she informed me, (turn away here if you have a weak stomach) 23 million job seekers place their resume on Careerbuilder every month.  My rep from Monster.com said that their site received approximately 16 million new postings per month. Forty million job seekers posting their resumes on two major job boards every month and candidates wonder why they are not getting an individual response.  Not to be facetious, but you’d probably have better odds with a lottery ticket.

I’ve found that the job search process exacerbates non-sales oriented job seekers the most.  Here’s my take on why.  Posting your resume or searching for a job is SELLING.  How many “no’s” do we need to hear before we get a “yes”?  This is one of the first adages that novice salespeople learn when they start their prospecting career.  The best salespeople realize getting to that “yes” is simply a numbers game.  Marketing /selling a product like “Shamwow”, or your professional life, is much the same. We’ve all heard stories about the MBA walking up and down a major thoroughfare with a sign on his/her chest and back imploring someone to grant them an interview, or a job.   They are playing the numbers game.  How many cars will drive by before someone stops, or jots down my phone number or email address?

Often times when I speak with technically orientated engineers, (as opposed to engineers with a sales bent); they feel the shear factual display of their experience should elicit an immediate call for an interview.  When that does not turn out to be the case, they are mystified. Recently I was handling a search a bit far afield from my niche specialty (the automotive world), where I was recruiting for a biotech engineer.  Even in that specialized space there were plenty of candidates, both passive and openly searching to choose from.  The assignment came with a long list of client needs.  Many requirements were technical, and easily verifiable in nature.  Either a candidate had worked with biodegradable polymers or they hadn’t.

The challenge for many of the candidates not brought into the interviewing stage of this search was their inability to see beyond their notable technical expertise, and realize that there were a myriad of less tangible criteria that they were missing.  My client was most interested in candidates that had demonstrated success in promoting new business development, enterprise level customer service experience, and a feel for the challenges of a “startup” corporation.  In addition to all the functional specifications of the job, my firm was asked to recruit a candidate to one of the most costly urban centers in the country.  So from a cost of living scenario, many candidates could not afford to be relocated to the “home” market.

My point is this: during your job search try not to personalize rejection.  The old saying goes, “every NO brings you that much closer to a YES!”  There will be positions that you apply to that pass you over without even a phone call.  This is not a personal value assessment of your skill or ability to perform the job.  The hiring company, recruiter, or business owner is working in an enormously fluid hiring environment. Factors, circumstances are changing every day.  You may have been a possible fit on Monday, and by Friday several factors changed, and you are back to being a round peg in a square hole.

Advice from a headhunter, recruiter, executive search professional; get up off the couch, get onto your computer, and continue to network yourself.  Make your follow up, and networking phone calls every day. Make those calls early in the day as opposed to later. Keep accurate records of your positive calls, and contacts.  Keep even more accurate records of the calls and contacts that don’t go as well.  You don’t want to waste your time, and become frustrated by reapplying to companies that aren’t a fit.

Most importantly, keep your mind and body in a positive state.  On that point, I’ll leave you with a thought from a candidate we just placed in a senior sales position.  Stan said after getting the offer from one of the auto industry’s most recognized equipment manufacturers, “I think I’m pretty lucky to have been searching for a job this year instead of two years ago.  Two years ago I was carrying around 45 extra pounds.  I didn’t look right in my clothes, and I looked 5-10 years older. I do not know if I would’ve been offered this job with my presentation back then.”  If you are not in shape – start getting into shape now!

Who’s Getting Hired & Why?

April 19th, 2009

my-picture-resized-for-web-323091Who’s Getting Hired and Why
It’s easy to get caught up in the never ending negativity or the doom and gloom conversations surrounding the economy and job market.  Every TV or radio channel you tune to is preaching bad news and more bad news… every web page you click on statistically projects the day’s latest layoffs, and the next Fortune 500 looking for money from Uncle Sam.

Well take it from this executive recruiter, people are getting hired, candidates are being offered jobs, and companies are hoping to improve performance by “shuffling the deck”, and giving someone new a crack at stemming the negative tide.  Below you will find three profiles of job seekers I’ve worked with in the past 90 days.  Two of the three gentlemen were laid off from their most recent position, and the third was transitioned from a junior position in his current company to a position of greater seniority.  All three men share some similar professional and personal characteristics, yet none of their circumstances are totally the same.  Do any of their circumstances and job search challenges seem familiar? 

“Tim O’Reilly” is 47 years old and has worked in the automotive industry, (my search firm’s specialty is the automobile business) for the past 25 years.  Tim has worked his way up the ranks from Sales Consultant, to Finance Manager, Sales Manager, and eventually General Manager.  Tim lost his job in January when his most recent employer was acquired by another firm.  Here’s the how and why Tim is currently working in a new senior management position within the automotive industry:

• Tim had a long tenure with his most recent employer, having worked for the company for over 15 years.
• He dealt professionally with the HR department, and negotiated a very favorable severance package.
• The severance package enabled him to search for a new position with a clear head.
• Tim contacted me to discuss potential opportunities, and get a gauge of what he should expect in terms of reasonable positions available, and the time it might take him to secure a new job.
• Tim immediately gained a consensus support of his wife, and college age children, to determine their willingness to relocate should an excellent opportunity arise.
• Tim took the mindset that he’d interview with virtually any company, at any time, regarding any reasonable position.
• He made certain to have a professional resume and cover letter introduce him on all relevant job boards, and social networking sites.
• Tim began personally networking through his industry connections immediately.  He left no stone unturned, and made certain all his professional contacts were aware that he was looking for an immediate opportunity.
• Tim took it upon himself to initiate all follow up contacts with potential hiring authorities, principals, and recruiters.
• Over the course of six weeks, Tim secured seven interviews, and met with all seven companies within a two week time frame.
• Tim received five firm job offers, one offer to join a company as a consultant, and the final company was going to try and “create an opportunity” for Tim.

What made Tim O’Reilly such a hot commodity?  Why was Tim so successful in securing multiple interviews?  How it is someone earning 150 k+ was able to find a new job, at the same income level, in just over six weeks?

Why Tim Got Hired –
First, let me by really fair… Tim is excellent at his job.  How excellent? Ninety-nine percentile excellent.  However, there are a whole lot of very talented managers that are unemployed in the auto industry right now.  Tim’s working because he had a plan and the absolute perfect mindset.  Tim wanted to get back to work ASAP.  He wanted to add to the value of his substantial severance package by immediately getting a full time pay check coming in.  Tim properly evaluated his greatest strengths in the industry, and decided he’d interview for positions as Sales Manager, General Sales Manager, or General Manager, even though his last job as General Manager was really where he wanted to direct his career.  Tim’s thought was that the auto industry was where he was going to be, and he wanted to be working on the inside through the difficult times, so he could demonstrate his skill at navigating tough waters.  Tim relentlessly communicated with as many industry people as he could.  He constantly asked for referrals to other industry contacts, and his goal was to source any and all potential opportunities.

Tim’s long tenure with his last employer was a plus, and a detriment in his job search.  The plus factor was obvious; his 15+ year tenure showed potential new employers he possessed the stamina to stick with a company through good times and bad.  On the other hand, Tim hadn’t interviewed for a job in over 15 years.  As all job seekers will agree, it’s a lot different being on the interviewee side of the desk, as opposed to being the interviewer. 

What did Tim do to prepare for his interviews?  He researched as much background information as possible on the people he’d be meeting.  Tim probed his industry contacts for info on the company’s, and the management team that was currently in place.  He used every resource, and made certain that he went into each interview with as clear a picture of the hiring manager, and company as possible.

Communication is the key in any job search success.  Whether it’s the phone, email, or text, Tim made sure to stay connected and in communication with the companies he’d interviewed with.  He let his recruiter know what he was thinking in terms of each company, and each job.  Tim made sure he was straight forward with the hiring managers, and kept them apprised of any offers or new opportunities he was exploring.  He never tried to “play one offer, against another”.  He plainly told the hiring manager and the recruiter what he was thinking, and which opportunity he was most interested in.  Tim’s honesty and sincerity was evident to everyone. Tim’s happy ending… the company he was most interested in happened to be the company that said they’d try to create a position for him.  Well, as luck would have it, Tim called that company one last time, he was set to accept another offer, and start a new job the next Monday.  The company’s President told Tim that they had decided to reassign one of their existing managers, and they were going to offer Tim the job that would be open as a result of that transfer.

Tim’s Job Seeker Characteristics
Self awareness - Persistence – Open minded – Honest – Sincere – Informed – Talented

“Rob Brown” is 45 years old and recently was separated from a small aftermarket company that markets European auto parts through the auto aftermarket jobbing sector.  Rob had only been with the company for a short time, (14 months) and he was brought in to boost sales through new business development.  The company saw Rob as partnership material, and treated him as such for his entire tenure.  Unfortunately, in the down market the two senior partners of the business decided they could not afford Rob’s salary anymore, so the regrettably let him go.  I should add here that Rob is married and the primary wage earner in his family.  He has two children under the age of 14.  Rob has not been out of work since graduating from college.

Similarly to Tim, but with only a small severance package in hand, Rob set out on interviews immediately.  At first, my client’s and Rob’s contacts were interested in meeting him to just see what inside industry info they could gather.  Rob went on interviews as a straight commissioned sales person, Operations Manager running a warehouse and distribution business, and district manager representing associated aftermarket products to dealerships and repair facilities.  Rob was really hoping to land a General Managers job running a “Rep Agency” or at least a Sales Manager’s position with a well known aftermarket firm.

Rob was borderline maniacal in his pursuit of interviews.  The strangest interview he went on was with an auto salvage yard in the Bronx, NY.  The job was easily 45 miles each way from his home, and light years removed from his core background of marketing Mercedes Benz, BMW, and Porsche parts to the global aftermarket.  Two Internationally known companies who were in the first group of interviews that Rob received made it clear to Rob that they were “months” away from making a hiring decision on the senior positions Rob had interviewed for.  Rob kept getting calls from the salvage yard company, and wouldn’t you know it, the owners really wanted to hire him.

Well, Rob and the owners agreed to a compensation plan which was mostly “off the books”.  Rob was able to collect unemployment from his prior position, (I hope I’m not shocking anyone’s sensibilities here).  Rob continued to interview, and did an incredible job of keeping his name out in the marketplace through his social networking circle.

After six weeks working for the salvage yard, I was contacted by my client that markets highline European auto parts, and they indicated that they wanted to meet with Rob again to discuss a position as National Sales Manager.  Rob also received a call from one of the highline European Automobile Manufacturers looking to speak to Rob for a second time concerning an opportunity in their Aftermarket Sales division.  “When it rains it pours”.  Rob went on both interviews, and don’t you now it he received two offers.  Although the opportunity with the parts company was for a greater cash package, Rob accepted the offer from the European Auto Manufacturer, because he sees a brighter long term future with that company.  Here’s why and how Rob is working in a job he truly enjoys, only 3 months after being laid off:

• Rob marketed himself every day.  He made phone calls, emailed, and dropped off resumes by hand to local companies, (the salvage yard included).
• Rob kept his mind open to any and all opportunities in the industry he’d committed himself to.
• Rob accepted the first job he was offered, even though it was far from his ultimate choice. His mindset was that he’d feel better about himself looking for an ideal job if he was at least working and bring home some income.
• While working at the Auto Salvage yard, Rob made an immediate positive impact by implementing inventory controls, changing policy and procedures that insured greater productivity, and less waste/loss.
• Rob’s ability to have a positive effect on the salvage yard business built up his confidence.  He saw his skills were transferable to number of different work environments.
• This candidate had a game plan, and stuck to it. He knew he could not financially afford to be out of work for more than 6-8 weeks.  Rob committed himself to generating income in as short a timeframe as possible; and he didn’t let his ego get in the way of his wallet.

Rob’s Job Seeker Characteristic’s
Tenacious – Well organized - Realistic – Industry focused -   Social Networking Savvy

Don’t stop here – wait until you hear about “Bruce Fine”.  Bruce is 53 years old, married with two grown sons, one of whom he’s helping to make a wedding for this Fall. Bruce is an auto industry professional having worked in the business for the past 25+ years.  His experience overlaps positions with some of the top training companies in the industry, and some of the best known nationally recognized automotive retailers.

Well, Bruce had been working for this major retailer for approximately three years.  He was a Training Manager handling one quarter of the country, and traveling overnight at the rate known as “Road Warrior”.  Around the second quarter of 2008 Bruce’s employer began to see sales and profits tumble.  Senior management began putting plans into affect to cut head count, (a bad euphemism, which means - fire people).

Bruce is a wonderful networker, and communicator.  He actually reads all the intercompany emails and notices.  When Bruce is on location training, he often offers to assist with in-store sales and promotions.  In short, Bruce not only talks and teaches about how to sell auto parts, he would often times personally demonstrate how it’s done with a live customer.

When Bruce first began to hear rumblings about head count reduction, he reached out to a couple of his company mentors.  Without asking these senior employees to compromise confidential information, he asks them for advice on how to protect his career with the company.  Bruce indicated that he wanted to stay with the company in any reasonable capacity related to sales or marketing.

One of the people Bruce reached out to was “Becky Rodriquez”, Eastern Regional HR Director. Becky mentioned to Bruce that even though the company was going through a staff reduction, they were looking for someone to oversee three of their most challenging retail locations in Newark, NJ.  Bruce did not have a very strong relationship with the Area Vice-President in charge of hiring someone for this position.

What steps did Bruce take to insure himself of being considered for the Multi-store General Manager position in Newark, NJ?  Why was he given the opportunity ahead of more experienced Store Managers?   How did a 53 year old employee beat out candidates 10-15 years his junior?

As soon as Bruce learned that there might be an opening he set a detailed game plan into motion to secure the position.  Here were Bruce’s steps to a promotion, success, and avoiding unemployment:

• Bruce immediately went home and reworked his resume.  He highlighted all the accomplishments he’d achieved over his three years as a Regional Training Manager.
• He wrote a cover letter specifically asking to be considered for the Multi-Store Management position, and detailing why he was an ideal candidate.
• Bruce asked for and received internal letters of recommendation from other Store Managers that he’d run training classes for.
• Bruce reached out the Area VP and asked to meet with him to discuss, any store opportunities in his region.  He explained that he was aware that personnel cuts were likely, and that he saw an in-store position as an exciting way to stay with the company.
• Bruce formally submitted his resume and cover letter to the Human Resources department.  In the cover letter he specifically identified his desire to remain with the company, and his willingness to consider all opportunities available.
• As an insider who had seen first-hand the challenges faced by Store Managers, Bruce created a detailed business plan on how he would approach the Multi-store Manager position in Newark, NJ.
• He gathered as much information about the three stores as possible.  He learned the profitability matrix used to create store budgets.
• Finally, he put into writing an aggressive and creative strategy on how to implement his plan.

Bruce wowed the Area Vice President, the Eastern Regional HR Manager, and ultimately the Divisional President for his employer.  The other three Training Managers (Bruce’s peers around the country) were let go during the “head count reduction”.  Bruce was the only one of the four given an opportunity to remain with the company.  He was also the only one of the four to take a proactive approach to staying employed.

When you are searching for a new position, and are either employed or between jobs, one important fact to keep in mind is; your job search, your interview, and the results of the interview are the most important communications of your day.  That priority isn’t always on the same priority level for the hiring company.  Do not interpret a lag in response to mean a lack of interest.  In this most challenging business climate, priorities change by the hour.  The hiring company afforded you an hour or more of their time to initiate a relationship.  Keep your relationships revolving in a positive mode.  Do not allow personal frustration and insecurity to create negativity through your phone message, emails, and follow up processes.

Bruce’s Job Seeker Characteristics
Pragmatic – Focused – Aware – Resourceful – Creative – Knowledgeable - Inquisitive

R U About to Get Let Go?

April 13th, 2009

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R U About to Get Let Go?

How can you possibly work, and perform at your best if you spend a good portion of every day worried about being let go?  The answer, you CAN’T perform at your optimum level if getting fired is in the frontal lobe of your mind.

CASE #1
I’m working with a candidate that I’ve known for the past dozen or so years.  We’ll call him “Alan”.  Alan is General Manager for a large Toyota dealership in Southern California and responsible for the overall profitability of approximately $175M in yearly revenue.  Reporting to a Regional Vice President, who in turn reports to the company Divisional President, Alan heard through the grapevine that several of the General Managers in his region (himself included) were being reviewed unfavorably by senior management. 

Alan immediately called me as a sounding board, and voiced emotions ranging from frustration, exasperation, outrage, and worst of all, FEAR!  Alan went into what I like to call, “Qualification-mode”.  “Qualification-mode” is when an employee starts to enumerate all the positive things he/she has accomplished during their job tenure.  Alan points out the following positive affects his leadership has had on the Toyota dealership over the course of the last year: (1) “I’ve reduced a monthly loss from $125k per month to $75k.” (2) “I’ve reduced the aged and obsolete inventory by over 50% from when I took charge of the dealership.” (3)’ I’ve improved the Customer Service index of the dealership from being in the bottom third of the region to our current spot in the Top 10%.”

Alan goes on, and on, and on… and I have no doubt he has the documentation to prove all his points.  However, the parent company is evidently looking for a more dramatic turn around, and they are thinking they may have to bring in a new “first in command”.  How does Alan know that change is in the wind?  He was “tapped on the shoulder” by a senior operations manager, who evidently “heard something” about wholesale changes in the region.

CASE #2
I placed a Comptroller with a finance company located on Long Island approximately 2 years ago.  We’ll call her “Becky”.  Becky works for this finance company/bank that has been recently acquired.  The new company is consolidating some of their accounting functions and moving these functions to their corporate office just outside of Boston.  Becky has been kept abreast of all the moves, and has played and integral role in orientating the acquiring bank’s Boston personnel with the information they are receiving from the Long Island office.  Becky is frantic that her career path is about to be derailed.

Becky’s main issues: (1) Becky has been asked if she’d consider relocating to the Boston area. Relocating is not impossible for Becky, but it is not something she was planning on doing at this time. (2) Becky has heard that the Boston based bank pays their employees under market for many jobs.  She’s afraid of having to take a substantial pay cut.  (3) If Becky were to relocate, and stay with the new company, she’d be reporting to a new CFO that has a reputation for being demanding and impatient. (4) Becky does not know if ownership will have an opportunity for her here on Long Island.
Some additional personal background on Becky; Becky is the primary wage earner in her family.  Her children range in age from 11 – 7 years of age.  Becky’s husband works for the US Postal Service and could probably get a transfer to the Boston market.

Both Becky and Alan are making their individual work days much tougher on themselves than they need to.  Here’s where they are going wrong:

• They are assuming circumstances to be true without investigating all the facts.
• In both cases they are relying on gossip, and rumor to fuel their fears, and cloud their judgment.
• Neither Becky nor Alan has taken any measures to prepare themselves in the event they are in fact going to be fired or laid off.
• Worst of all, they have not made any inquiries to the supervisors or Human Resource department in their companies to determine the validity of their fears.

In Alan’s scenario, he needs to approach either the Regional Vice President or the Human Resources Director for the region and ask specific questions about how his performance is being viewed.  In approaching a senior manager, he should ask to speak with them privately and confidentially.  Alan should let the manager know that he’s heard negative remarks regarding his performance and potential longevity with the company.  Most importantly, Alan needs to express his desire to continue the positive direction the dealership is heading, and fulfill a defined plan for profitability, and customer satisfaction.  Alan should have with him the facts and figures provided by the manufacturer, and the financial information provided on a monthly basis by the parent company to substantiate his recent success.

One additional personal observation regarding Alan’s report on the progress made in the Toyota dealership.  I purposely quoted Alan accurately regarding the improvements he noted.  Alan did state in each case that “I have…” as opposed to “we have…” made such and such improvement over the past year.  I cautioned Alan against presenting the “facts’ in this context.  It is a fair assumption that the senior management in Alan’s company has already claimed responsibility for any success in the Toyota dealership.  The best way for Alan to be a part of that success is to describe it as a “team” effort.

Similar to Alan, Becky needs to approach senior management and express a concern for her future with the company.  Beck’s circumstance is somewhat different from Alan’s in that her NEW employer may not have the loyalty factor to consider with regard to Becky continuing with the company.  As often proves to be true, when a new company acquires an existing business, many changes in personnel and operating procedures occur. 

Becky needs prioritize her career and personal needs.  She needs to openly discuss the possibility of relocating to the Boston market with her family.  She needs to weigh that decision from the standpoint that she’d be relocating with a company, and direct supervisor that she has very little history with.  Becky will need to look closely at the costs of relocating, and if those costs are going to be subsidized by the new owners.  If in fact Becky decides to relocate, will she have to take a pay cut?  Will that pay cut make it unrealistic for her and her family to relocate, based on Becky being the primary wage earner?

Until Alan and Becky professionally approach their company’s senior management, they will NOT be able to make logical decisions regarding their employment status.  Worse than the uncertainty, is the fact that their ability to perform optimally is being greatly diminished.  Therefore, if in fact they do find themselves in the job market, the last weeks or months they spend with their employer will probably not show exemplary performance, and could in fact leave a less than satisfactory final impression.

If you have legitimate concerns regarding your current employment status, do not allow those concerns to fester.  Professionally communicating with company management is equally the responsibility of the employer and the employee.  Your welfare, (Alan and Becky’s welfare) is the responsibility of ownership and employee.  Do NOT become the “boy or girl who cried wolf’, every time you hear a rumor. Conversely do not allow your performance on the job to be improperly analyzed, and decisions made regarding your career to be finalized in a vacuum. If you value your job and career, take a proactive approach to keeping it headed in the right direction.

Resume Geek

April 8th, 2009

Resume Geek
O.K., so I guess I am a “Resume Geek”. Let me tell you how this transformation happened; there are so many folks out there emailing, posting, Twittering, and LinkedIning their little fingers off, just to get someone to read their resume, it’s become a global obsession.

As a 20+ year veteran recruiter with a currently active desk I spend a good part of my day reading tales of fiction, factual faux pas, and statistics without rhyme or reason. All the aforementioned documents are being presented under the guise of resume/CV.

On behalf of the hiring community (recruiters, HR professionals, business owners, hiring managers, decision makers from all walks of life), I beg you stop. For much of my career I encouraged job seekers to click their Word icon courtesy of Bill Gates, and move their mouse to the prefab resume templates supplied in that program. My sage advice at the time extolled the virtue of spending an hour or so reminiscing about one’s career. I encouraged candidates that called my recruiting office too chronologically report the events of their careers onto a Word resume template.

Well throughout the ‘90’s and for a good part of the early 2000 years that advice could easily suffice. However, the massive numbers of resumes being sent out into cyberspace (over 100,000 per month on CareerBuilder and Monster alone, and growing everyday), simply places the job seeker in another realm when it comes to presenting their individual background.

Yes, yes I know – this change of counseling stance is going to be looked upon by some readers as self serving and solicitous. My new company, AllowMeToIntroduiceMyself.com (website currently under construction) offers a professional resume and cover letter resource. This for fee service could be construed as impetuous for my change of heart. On the contrary, I’m not making any specific recommendation in this space other than for job seekers with a serious commitment to landing an interview, to research a professional resume writer, and contract a professional to put forth a readable document.

Let me state for the record that not all resumes and cover letters are created equal. It is not necessary for every resume to be presented in the same style. I’ve seen unique presentations with elaborately decorated boarders, html links offering in-depth info on a candidate’s career, and professional accomplishments. The technology resources are spurring a move towards different forms of “video resume”. Many job seekers are looking for a crisp basic format that informs the reader, and illustrates a consistent career progression. All of these varying styles can be contracted with different writers for fees ranging from $150 - $1500. Each and every option will serve the purpose of presenting your career profile in a professional manner.

Keep in mind that regardless of the dollar investment you make, your resume will not get you a job. The most we can ask of the cover letter/resume introduction is to gain you entre for an initial interview. If your resume and cover letter present you as a competent, career minded professional; detailing a skill set meeting a majority of the position profile, you are using these introduction tools properly.

Every major job board (many of the niche boards as well), and countless resume writing services offer for fee assistance to job seekers looking to put forth a coherent well constructed document. The old adage, “you only get one chance to make a good first impression” was never truer than it is today. With resumes and cover letters pouring into recruiting firms, and HR departments at a record pace, you want to insure when your document is ready to be reviewed it captures the mind, and eye of the reader.

Your cover letter should preview for the reader a sense of who you are professionally, why you’re the ideal candidate for the position available, and how your background fits the corporate profile like a glove. If you detail family tragedies, your success as a youth soccer coach, or the fact that your last employer “cheated” you out of earned commissions, you’re providing inappropriate material for your cover letter. Yes, I’ve seen all of these subjects written about in cover letters from job seekers on every career level. In many instances errors such as the ones mentioned above irreparably damage the reader’s mindset as they continue reviewing your resume.

My biggest pet peeves on resumes I’ve seen recently:

Entire pages that state hardly any facts.I have to read two-thirds through the resume before I know the industry related to the work experience.
To review a resume that intimates the job seeker’s ability to transfer any skill, to any industry, in any job function.
Lines and lines of “gobbly-goop bullets” really frustrate me. Like this bullet I recently read on the resume from a Sales Manager, “Directed the sales efforts of my sales team.” Well now, isn’t that a unique talent for a Sales Manager?

I see too many resumes from senior managers, (25+ years or more work experience) without any mention of involvement in current technology. Guys, I’m 52 years old. Those of us that remember free TV, and pay phones on the corner, need to show prospective employers that we’ve made the transition from company beepers to BBM.

If a pertinent fact relates to your career, here’s a motto to live by in terms of your resume: “If you know it, show it”. Show information that makes the reader say, “wow, if I meet this person they could probably offer a number of enhancements to my business.”

Last, be honest when preparing your resume. All recruiters, HR departments, and senior hiring managers maintain some type of candidate database. If you are sending a resume for a second or third time to the same recruiter, or hiring manager, make sure your history jibes with previous submissions. No one likes to think that someone is trying to pull the wool over their eyes. If you’ve had a short tenure (90 days or less as a rule), and you do not want to show it on your updated resume, that’s understandably. In the body/text of your email, simply indicate the omission. The reader will appreciate that they are up to date on your career progression, and you’ve been straight forward with them.

Best of luck, and remember to keep networking… please stay in touch with me through
LinkedIn.com - http://www.linkedin.com/home
Twitter.com - http://twitter.com/Recruiter
Jack Young Personnel Services, Inc. – http://www.jackyoung.com/
AllowMeToIntroduceMyself.com, Inc. - http://www.allowmetointroducemyself.com/

A Job Seeker’s First Impression - the Resume

April 6th, 2009

Soooo many people looking for a new position, so many of us searching for that new job for the first time ever, or for the first time, in what seems like ever… we all need to start in the same place. We need a way to secure an interview. Unless you have a personal referral, the “connection” or “rabbi”, the only way to accomplish our goal is to take it one step at a time, and Step 1 is your resume.

Step 1. – Your Resume:
Let’s understand that this is an information driven document. The job of your resume is to give the reader the impetuous to contact you for an interview! Your resume is the ultimate first impression. It need not be fancy, but it must be strategically well laid out, and bursting with pertinent information. Here are some of the most important do’s and don’ts:

Resume format should be consistent, and font friendly throughout.
a. font size should never be smaller than 12.
b. style should one of the more basic forms, e.g. Calibri, Times New Roman, or Arial – never prepare your resume in a script or italicized font.
c. job title, employer, tenures should all be placed consistently throughout resume.
d. utilize underlining, bold, and italics very judiciously.

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